Frequently Asked Question

ANSWER: Great question, Installation Guy is a Smart Home Technology handyman to put it in just a few words. The way our service generally works is we install smart home products that you buy from retailers to enhance your modern homelife such smart TV’s, Wi-Fi routers, smart thermostats, video doorbells, smart security cameras, etc. More information can be found on our services by visiting the pages of the various services that we offer. Select the “Services” option on the menu bar to get started.

ANSWER: Payment in full is due upon completion of services. For your convenience we accept several forms of payment including and currently limited to:


$$$ ACCEPTED PAYMENTS $$$
Zelle
Cash App
Venmo
Cash
Visa, MasterCard, Amex, Discover (+3.5% Addon if using CC)

ANSWER: Installation Guy provides technology support on-demand thru highly skilled tech support professional both on-site and via phone support. We offer expertise in areas such TV installations, Wi-Fi Printer & Computer setup, Video Doorbell & Smart thermostat installation, Wi-Fi Network installation & troubleshooting, Smart Door Lock & Security Camera Installation to mention just a few. Our services are available to homes and small to medium businesses.

ANSWER: Great question, we are a local company offering coverage to the Greater Atlanta Metropolitan Region. Our county coverage system includes: Gwinnett, Hall, Fulton, Dekalb, Cobb, Cherokee, Forsyth, Barrow, Walton, Rockdale, Newton, Henry, Clayton, Douglas, Paulding, Bartow, Fayette, Athens-Clarke, Spalding, Pickens, Jackson, Dawson, Oconee and Morgan Counties. We are always expanding our coverage area so call our office if you have questions about coverage or check back regularly at our website.

ANSWER: Yes! We can certainly help you. If you are not sure which product to select, or just general consultation on how to develop your smart home profile, call our office and we can get you started and discuss the best direction to take. We can help…

ANSWER: Currently our cancellation policy allows for rescheduling and even canceling the installation appointment if needed. This notification can be given by notifying the installation technician through the SMS and email applications or by calling our offices directly. Failure to provide at least 24 hrs prior notice of cancellation will result in a $50 fee being added to the open invoice. 

ANSWER: Most of the installation work that we do does not require estimates. However, some of the work order request will call for a visit to preview the scenario such as wired network installations. In such cases there are no cost for estimates. 

ANSWER: Information on jobs and career opportunities with Installation Guy will always appear in our career opportunities section of our site. You can visit that section by Clicking Here now.

Operating Hours
Mon:    8:00 AM – 7:00 PM
Tue:     8:00 AM – 7:00 PM
Wed:   8:00 AM – 7:00 PM
Thr:      8:00 AM – 7:00 PM
Fri:       8:00 AM – 7:00 PM
Sat:      8:00 AM – 7:00 PM
Sun:     12:00 PM – 6:00 PM